TERMS & CONDITIONS

Zelqeo Restaurant — Partner Agreement (India) | Version 1.0 | Effective Date: 17/02/2026 | Last Updated:17/02/2026

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These Terms & Conditions (the "Terms") constitute a legally binding agreement between Zelqeo Technologies IN, a company incorporated under the laws of India / Kozhikode, Kerala with its registered office at Kozhikode, Kerala ("Zelqeo", the "Company", "we", "us", "our"), and the food business operator that registers for and uses the Zelqeo Restaurant partner application (the "Partner App") and the associated Zelqeo marketplace platform (together, the "Platform" or the "Services") ("Partner", "you", "your").

These Terms are an electronic record under the Information Technology Act, 2000 and rules thereunder and do not require physical or digital signatures. They are published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020. The Privacy Policy available in the Partner App and at https://zelqeo-web.web.app/restaurant-privacy is incorporated into these Terms by reference.

BY TAPPING "AGREE", REGISTERING AN ACCOUNT, OR ACCESSING OR USING THE SERVICES, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT USE THE SERVICES.

1. Definitions and Interpretation

• "Applicable Law" means all statutes, rules, regulations, directions, orders, licences and standards in force in India applicable to a party or the Services, including the Food Safety and Standards Act, 2006 ("FSS Act") and regulations thereunder, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020 ("E-Commerce Rules"), the Legal Metrology Act, 2009, the Central and State Goods and Services Tax Acts, 2017 ("GST Law"), the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 ("DPDP Act");
• "Customer" means an end user of the Zelqeo consumer application who places an Order;
• "Surprise Bag" or "Food Bag" means a listing of surplus, near-closing or short-dated food offered by the Partner through the Platform at a discounted price, whose precise contents may be undisclosed and determined by the Partner at pickup, subject to the description, category and dietary attributes stated in the listing;
• "Order" means a Customer's confirmed purchase of one or more Surprise Bags;
• "Pickup Window" means the date and time range specified in a listing during which the Customer must collect the Order;
• "Pickup Code" means the unique code generated for an Order that the Customer presents and the Partner verifies to complete handover;
• "Commission" means the fee payable by the Partner to Zelqeo per completed Order, as set out in the Fee Schedule communicated during onboarding or in the Partner App;
• "Account Status" means the status of the Partner's account as "active", "restricted" or "blocked", as determined under Section 9;
• Headings are for convenience only; "including" means "including without limitation"; references to statutes include amendments and re-enactments.

2. Nature of the Platform; Relationship of the Parties

Zelqeo operates a marketplace e-commerce platform within the meaning of the E-Commerce Rules, acting as an intermediary that facilitates the listing and sale of surplus food by independent Partners to Customers. Zelqeo does not prepare, manufacture, package, store, sell or deliver food, does not take title to any food, and is not a party to the contract of sale formed between the Partner and the Customer upon confirmation of an Order. The Partner is the seller of record and the "food business operator" under the FSS Act in respect of all food it lists and supplies.

Nothing in these Terms creates any partnership, joint venture, franchise, agency (except the limited payment-collection agency described in Section 10), or employment relationship between the parties. Neither party may bind the other except as expressly provided herein. The Partner is an independent business responsible for its own personnel, premises, equipment, licences and taxes.

3. Eligibility, Registration and Account

3.1 Eligibility

• You must be at least eighteen (18) years of age and competent to contract under the Indian Contract Act, 1872;
• You must be a lawfully established food business in India — proprietorship, partnership, LLP, company or otherwise — holding a valid FSSAI licence or registration appropriate to your scale of operations, and, where applicable, GST registration, trade licence, and shop-and-establishment registration;
• If you register on behalf of an entity, you represent and warrant that you are duly authorised to bind that entity to these Terms;
• You must not have been previously suspended, blocked or removed from the Platform, and you must not register a new account to circumvent any restriction or block.

3.2 Registration and Verification

Registration requires verification of your mobile number by one-time password (OTP) and completion of the store setup process, including your store name, category, description, address, precise map location, opening hours, contact details and photographs, together with such compliance documents (FSSAI licence, GSTIN, PAN, bank proof) as we request. You must ensure all information is true, accurate, current and complete, and keep it updated at all times. Changes to your registered mobile number must be completed through the in-app OTP-verified phone change process. We may verify, and may decline, suspend or condition onboarding at our discretion, including where documents cannot be verified.

3.3 Account Security

You are responsible for all activity under your account and for maintaining the confidentiality of your device, SIM and OTPs. Access must be limited to your authorised personnel. You must notify us immediately at support@zelqeo.com of any unauthorised use. We are not liable for loss arising from your failure to secure your account. One store location corresponds to one store profile; additional outlets require separate store profiles as directed by us.

4. Partner Obligations: Licences, Food Safety and Regulatory Compliance

• FSSAI: You shall at all times hold and maintain a valid FSSAI licence/registration covering the food you list, display your FSSAI number as required (including on the Platform where mandated), comply with the FSS Act and all applicable regulations — including those on hygiene and sanitary practices (Schedule 4), packaging, labelling and display — and immediately cease listing if your licence lapses, is suspended or is cancelled, and notify us of the same;
• Food quality and safety: All food supplied must be safe, fit for human consumption, prepared, handled, stored and packaged hygienically, within applicable use-by/best-before parameters at the time of the Pickup Window, and compliant with food-safety standards. Surplus or near-expiry food may be sold at a discount but expired, unsafe, adulterated, misbranded or recalled food must never be supplied;
• Accurate listings: Listing titles, categories, descriptions, images, prices, quantities and Pickup Windows must be accurate and not misleading. Dietary attributes (vegetarian, vegan, gluten-free) and any allergen or content information you provide must be correct; where the exact contents of a Surprise Bag vary, the stated category, sub-type and dietary attributes must nonetheless hold true for the contents actually supplied;
• Allergen disclosure: You shall, upon a Customer's enquiry at pickup, truthfully disclose known allergens and ingredients, and shall not represent food as free from an allergen or as conforming to a dietary requirement unless that is true;
• Packaging and labelling: Packaging must be food-grade and comply with the Food Safety and Standards (Packaging) Regulations, 2018 and labelling requirements applicable to the mode of sale, and with the Plastic Waste Management Rules where applicable;
• Weights, measures and pricing declarations: Where applicable, you shall comply with the Legal Metrology Act, 2009 and the Legal Metrology (Packaged Commodities) Rules, 2011, including declarations on pre-packaged commodities, and shall not charge more than any declared MRP;
• Taxes: You are solely responsible for charging, collecting, reporting and remitting all taxes on your supplies, including GST at correct rates, issuing tax invoices where required, and complying with e-invoicing thresholds; you acknowledge that Zelqeo may be required to collect tax at source under Section 52 of the CGST Act, 2017 and to report transaction data to tax authorities, and you authorise us to do so;
• Other laws: You shall comply with all other Applicable Law, including municipal, fire, labour, environmental and waste-disposal requirements applicable to your premises and operations.

5. Listings and Surprise Bags

• You may create, edit, activate and deactivate Surprise Bag listings through the Partner App, specifying title, sub-category, description, image, original price, discounted price, available quantity, pickup date and Pickup Window. Available bag types, sub-categories and configuration options are administered by Zelqeo and may change from time to time;
• The original price you declare must genuinely reflect the ordinary retail value of the contents; artificially inflating original prices to exaggerate discounts is prohibited and constitutes a misleading advertisement under the Consumer Protection Act, 2019;
• The contents of each Surprise Bag must have an aggregate ordinary retail value of at least the declared original price, and the quantity of food supplied must reasonably correspond to the listing and the estimated weight class of the bag type;
• You shall list only quantities you reasonably expect to be able to supply, shall promptly reduce or deactivate quantities that become unavailable, and shall honour every Order accepted;
• Images uploaded must depict your own establishment or representative food, must not infringe third-party rights, and must not be misleading;
• Zelqeo may review, edit for formatting, decline, suppress or remove any listing that it reasonably believes violates these Terms, Applicable Law or Platform quality standards, with or without notice;
• Estimated "food saved" weights are computed by the Platform using declared weights, learned store-level averages and category defaults, and are used for impact metrics; you shall provide honest weight information where requested.

6. Orders, Fulfilment and Pickup

• Orders placed by Customers appear in the Partner App in real time with the status "PENDING". You must promptly accept ("CONFIRMED") or decline each Order within the response time indicated in the Partner App. Failure to respond may result in automatic cancellation of the Order by the system and may affect your performance metrics;
• You must prepare each accepted Order so that it is ready by the start of the Pickup Window, mark it "READY FOR PICKUP" where the workflow requires, and hand it over only upon verification of the Customer's Pickup Code (and, where shown, the Customer name). Handover against a valid Pickup Code constitutes good discharge; handover without code verification is at your risk;
• Upon handover you must mark the Order "COMPLETED" in the Partner App. Completion triggers settlement eligibility and updates your revenue and statistics;
• If a Customer fails to collect within the Pickup Window, you shall follow the no-show procedure in the Partner App; unless otherwise stated, uncollected Orders may be marked accordingly after the window closes and the food dealt with per our no-show policy. Refund treatment of no-shows is governed by the consumer-side refund policy;
• You may refuse handover only for lawful, legitimate reasons (e.g., invalid Pickup Code, abusive conduct, safety risk) and must record the reason;
• You shall provide Customers courteous, non-discriminatory service and shall not solicit Customers to transact off-Platform for Orders originated on the Platform ("platform circumvention"), nor charge Customers any amount above the price paid in-app.

7. Cancellations

• Every cancellation is attributed in the system to the customer, the store, or the system, and the attribution and reason are recorded on the Order and visible to the affected parties;
• You may cancel an accepted Order only for genuine operational reasons (e.g., sell-through of stock, safety issue, force majeure) and must do so at the earliest opportunity with an accurate reason. Cancelled amounts are refunded to the Customer per the consumer refund policy;
• Accept-then-cancel conduct is specifically monitored. The Platform maintains a per-store log and running count of accepted Orders subsequently cancelled by the store. Frequent restaurant-side cancellation is treated as suspicious activity under Section 9;
• Repeated or bad-faith cancellations, chronic unavailability during declared Pickup Windows, or systematic under-supply may result in warnings, listing suppression, restriction, blocking, withholding of amounts to cover Customer remediation, and/or termination;
• System cancellations (e.g., timeout, payment failure, verified safety issue) carry no penalty to either party unless caused by a party's breach.

8. Ratings, Reviews and Performance Standards

Customers may rate and review completed Orders; ratings and review comments are displayed on your store profile and factored into ranking, visibility and quality programmes. You shall not offer inducements for ratings, submit or procure fake reviews, or retaliate against Customers for honest reviews. You may report reviews that violate content standards for our review; we may remove reviews at our reasonable discretion but do not guarantee removal. We may establish minimum performance standards (e.g., acceptance rate, cancellation rate, rating floor, hygiene requirements) and may act under Section 9 or Section 16 where standards are persistently unmet.

9. Trust & Safety: Suspicious Activity, Restriction and Blocking

• Automated systems monitor operational conduct, including patterns of accepting and then cancelling Orders. Detected patterns generate flags recording the type, occurrence count, first and last occurrence, and a risk level of low, medium or high;
• Accumulation of flags beyond internal thresholds results in escalating consequences: at the review threshold your account is placed under scrutiny, and at the auto-restriction threshold your Account Status is automatically changed to "restricted", which may limit publishing of new listings, visibility, or receipt of new Orders;
• Serious violations — including food-safety incidents, fraud, abuse of Customers, platform circumvention, misuse of Customer data, or operating without a valid FSSAI licence — may result in immediate "blocked" status without prior notice;
• You will be able to view your Account Status and applicable flags in the Partner App. You may seek review of any restriction or block by writing to the Grievance Officer (Section 22) with supporting information; we will review in good faith and may clear flags or restore your account, in which case an account-restored confirmation is shown in the Partner App;
• Restriction or blocking does not extinguish accrued rights and obligations, including your obligation to fulfil already-accepted Orders unless we direct otherwise, and our obligation to settle amounts properly due for completed Orders, subject to lawful withholding under Section 10.

10. Prices, Payments, Commission and Settlement

• Customers pay for Orders in-app through payment methods enabled on the Platform, processed by RBI-regulated payment aggregators. You appoint Zelqeo (and its payment partners) as your limited payment collection agent solely to collect the Order price on your behalf; payment by the Customer to Zelqeo discharges the Customer's payment obligation to you;
• From amounts collected, Zelqeo deducts the Commission, applicable platform or payment fees, taxes required to be collected or withheld (including TCS under GST Law and TDS under the Income-tax Act, 1961 where applicable), refunds, chargebacks, and amounts payable under any remediation, penalty or set-off provision of these Terms;
• Net amounts are settled to your verified bank account within the settlement cycle communicated in the Partner App or Fee Schedule, subject to a reasonable reconciliation period and to minimum payout thresholds, if any;
• You must maintain accurate bank details; we are not responsible for delays or misdirected payouts caused by inaccurate details you provided. Settlement statements are made available in or via the Partner App; discrepancies must be raised within thirty (30) days of the statement date, failing which the statement is deemed accepted absent manifest error;
• The dashboard's revenue figures (today's and total revenue, orders completed, food saved) are operational estimates and do not themselves constitute settlement statements;
• We may revise the Commission and Fee Schedule prospectively on not less than fifteen (15) days' notice through the Partner App or email; continued use after the effective date constitutes acceptance;
• We may withhold or set off amounts where reasonably necessary to cover refunds, chargebacks, suspected fraud, regulatory direction, or amounts you owe us, and will release any balance once the underlying issue is resolved;
• Each party is responsible for its own taxes. You shall provide correct GSTIN and tax documentation, and shall cooperate with invoice-matching and reporting under GST Law.

11. Refunds and Customer Remediation

Refunds to Customers are governed by the consumer-facing refund policy published on the Platform. Where a refund, replacement or goodwill credit to a Customer arises from your act or omission — including store-attributed cancellation, failure to open during a declared Pickup Window, material shortfall in bag contents, supply of unsafe or non-conforming food, or refusal of valid pickup — the corresponding amount may be deducted from your settlements. Where the cause is attributable to Zelqeo or to a system failure, the cost shall not be passed to you.

12. Customer Data Protection

In order to fulfil Orders, the Partner App displays limited Customer personal data (such as name, contact number where enabled, Pickup Code and order details). You shall: (a) use such data solely for fulfilling the specific Order; (b) not copy, extract, export, scrape or store such data outside the Partner App; (c) not use it for marketing, profiling, or contacting the Customer for any purpose unrelated to the Order; (d) not disclose it to any third party; (e) ensure your personnel comply with this Section; and (f) comply with the DPDP Act and other Applicable Law in any processing you undertake. You shall notify us without undue delay of any suspected misuse or breach involving Customer data. Breach of this Section is a material breach entitling us to immediate suspension or termination and to recover resulting losses.

13. Intellectual Property

• The Platform, the Partner App, and all associated software, designs, interfaces, algorithms, databases, documentation, trade marks (including "Zelqeo" and formerly "ZelqeoFood"), logos and content (excluding Partner Content) are owned by or licensed to Zelqeo and protected under Applicable Law. We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Partner App on compatible devices solely to operate your store on the Platform in accordance with these Terms;
• You shall not copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works of the Platform; circumvent security or access controls; use robots, scrapers or automated means to access the Platform; interfere with its operation; or use it to build a competing product;
• "Partner Content" means content you submit, including store names, descriptions, images and communications. You retain ownership of Partner Content and grant Zelqeo a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt (e.g., crop or compress), publish, display and distribute Partner Content on and in connection with the Platform and Zelqeo's marketing of the Platform (including impact reporting and social media), for the duration of your participation and a reasonable transition period thereafter;
• You represent that Partner Content is accurate, lawful, and does not infringe any third-party intellectual property, privacy or publicity rights; you shall not upload content that is obscene, defamatory, hateful, deceptive, or otherwise objectionable under Rule 3(1)(b) of the IT Rules, 2021;
• You may use Zelqeo's name and marks only as expressly permitted by our brand guidelines or prior written consent, and any goodwill accrues to Zelqeo. Either party shall cease use of the other's marks upon termination.

14. Prohibited Conduct

Without limiting other provisions, you shall not: (a) provide false, misleading or incomplete information to Zelqeo or Customers; (b) list food you are not licensed or lawfully entitled to sell, or any alcohol, tobacco, drugs, medicines or other restricted goods; (c) manipulate prices, discounts, ratings, metrics or the food-saved system; (d) create multiple or fake accounts, or transact with yourself or associates to simulate demand; (e) circumvent restrictions or blocks by re-registering; (f) harass, abuse, discriminate against or defraud Customers or Zelqeo personnel; (g) introduce viruses or malicious code, or probe or test the vulnerability of the Platform without authorisation; (h) use the Services for money laundering or any unlawful purpose; (i) misuse the admin, notification or support features of the Partner App; or (j) assist or permit any third party to do any of the foregoing.

15. Communications and Notifications

You consent to receive transactional and service communications relating to your account and Orders — including push notifications, SMS, email, WhatsApp and in-app messages such as new-order alerts, status changes, administrative broadcasts and policy notices — and acknowledge that timely fulfilment depends on keeping notifications enabled on your device. Marketing communications are optional and may be opted out of as described in the Privacy Policy. Notices from Zelqeo are validly given when posted in the Partner App, pushed to your device, or sent to your registered email or mobile number; notices from you must be sent to support@zelqeo.com or the registered office address.

16. Term, Suspension, Termination and Account Deletion

• These Terms commence upon your acceptance and continue until terminated;
• You may terminate at any time by deactivating your store, ceasing use, and requesting account deletion through the Partner App or support. Accepted Orders outstanding at the time must be fulfilled or lawfully cancelled before deletion takes effect;
• We may suspend, restrict or terminate your account, and remove or suppress listings, with immediate effect where required by law or where we reasonably believe you have materially breached these Terms, endangered food safety, misused Customer data, engaged in fraud or platform circumvention, lost required licences, or where your conduct triggers the trust-and-safety mechanisms of Section 9; in other cases we may terminate for convenience on fifteen (15) days' notice;
• Upon termination or deletion, your store is removed from the consumer Platform, and your data is handled per the Privacy Policy, including movement of the store record to a deletion archive for the limited purposes of completing settlements, refunds, disputes, legal retention and abuse prevention, followed by deletion or anonymisation;
• Termination does not affect accrued rights and liabilities. Sections which by their nature should survive — including Sections 10 (to the extent of pending settlements), 11, 12, 13, 17, 18, 19, 20, 21 and 23 — survive termination.

17. Representations, Warranties and Disclaimers

Each party represents that it has full power and authority to enter into and perform these Terms. You additionally represent and warrant on a continuing basis that: you hold all licences and registrations required for your business; all information and documents provided to us are authentic, accurate and current; the food you supply complies with Section 4; and your performance will not violate Applicable Law or any agreement binding on you.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZELQEO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, AND ACCURACY OF ESTIMATES (INCLUDING DASHBOARD METRICS AND FOOD-SAVED FIGURES). WE DO NOT WARRANT ANY MINIMUM VOLUME OF ORDERS, REVENUE OR BUSINESS. TEMPORARY UNAVAILABILITY MAY OCCUR DUE TO MAINTENANCE, UPDATES, NETWORK CONDITIONS OR EVENTS BEYOND OUR CONTROL.

18. Indemnification

You shall defend, indemnify and hold harmless Zelqeo, its affiliates, and their respective directors, officers, employees and agents from and against all claims, demands, actions, proceedings, losses, damages, liabilities, penalties, fines, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) the food you supply, including food-borne illness, allergen incidents, adulteration or non-compliance with the FSS Act; (b) your breach of these Terms or Applicable Law; (c) your Partner Content, including infringement claims; (d) your misuse of Customer personal data; (e) taxes, duties or penalties attributable to your supplies; (f) claims by your employees, contractors or suppliers; and (g) your fraud, gross negligence or wilful misconduct. We will notify you of claims and may assume control of the defence at your cost; you shall not settle any claim imposing obligations on us without our prior written consent.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) ZELQEO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY THEREOF; AND (B) ZELQEO'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES IN ANY TWELVE (12) MONTH PERIOD SHALL NOT EXCEED THE TOTAL COMMISSION ACTUALLY RETAINED BY ZELQEO FROM YOUR COMPLETED ORDERS DURING THAT PERIOD OR INR 50,000 (RUPEES FIFTY THOUSAND), WHICHEVER IS HIGHER. NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, WILFUL MISCONDUCT, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. AMOUNTS DUE TO YOU AS SETTLEMENT OF COMPLETED ORDERS ARE NOT SUBJECT TO THE FOREGOING CAP.

20. Confidentiality

Each party shall keep confidential all non-public information disclosed by the other in connection with the Services — including Fee Schedules, settlement terms, technical information, business plans and Customer data — and use it solely to perform under these Terms. Confidentiality obligations do not apply to information that is public without breach, independently developed, lawfully received from a third party, or required to be disclosed by law or regulator (with notice to the other party where lawful). These obligations survive for three (3) years after termination, and indefinitely for Customer personal data and trade secrets.

21. Force Majeure

Neither party shall be liable for delay or failure in performance (other than payment of amounts due) caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, strikes, governmental action, power or telecommunications failure, or failure of third-party infrastructure. The affected party shall notify the other and use reasonable efforts to mitigate. If a force majeure event continues for more than thirty (30) days, either party may terminate on written notice without liability, save for accrued obligations.

22. Grievance Redressal

In compliance with the E-Commerce Rules and the IT Rules, 2021, Zelqeo has appointed a Grievance Officer. Partners and Customers may address grievances concerning the Services to:

• Grievance Officer: Salman N
• Email: support@zelqeo.com

Grievances will be acknowledged within forty-eight (48) hours and resolved within one (1) month of receipt, or such shorter period as Applicable Law prescribes. In-app Help & Support, including FAQs and email escalation, is available within the Partner App. This mechanism does not prejudice your rights under Applicable Law.

23. Governing Law, Dispute Resolution and Jurisdiction

• These Terms and any dispute or claim arising out of or in connection with them or the Services (including non-contractual disputes) are governed by the laws of India;
• The parties shall first attempt to resolve any dispute amicably through the grievance process and good-faith negotiation for thirty (30) days;
• Failing amicable resolution, the dispute shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement (failing which, as per the Act). The seat and venue of arbitration shall be Kozhikode, Kerala / City, the language shall be English, and the award shall be final and binding. The arbitration and all related information shall be confidential;
• Subject to the foregoing, the courts at Kozhikode, Kerala / City shall have exclusive jurisdiction, including for interim relief under Section 9 of the Arbitration and Conciliation Act, 1996;
• Nothing herein prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction to protect intellectual property, confidential information or data.

24. Modifications to the Terms and the Services

We may amend these Terms from time to time. Material amendments will be notified through the Partner App, push notification or email at least fifteen (15) days before taking effect, except where a shorter period is required by law, security or regulatory reasons. Your continued use after the effective date constitutes acceptance; if you do not agree, your sole remedy is to stop using the Services and terminate under Section 16. We may also modify, add, suspend or discontinue features of the Services (including bag types, workflows, thresholds and dashboards) at any time, and may issue app updates that you must install to continue using the Partner App.

25. General Provisions

• Entire agreement: These Terms, the Privacy Policy, the Fee Schedule and any policies referenced herein constitute the entire agreement between the parties regarding the Services and supersede all prior understandings;
• Assignment: You may not assign or transfer these Terms or your account without our prior written consent; we may assign to an affiliate or in connection with a merger, acquisition or sale of assets;
• Severability: If any provision is held invalid or unenforceable, it shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force;
• Waiver: No failure or delay in exercising any right constitutes a waiver; waivers must be in writing;
• No third-party beneficiaries: Except as expressly stated (including indemnified parties), these Terms confer no rights on any third party;
• Notices: As per Section 15;
• Language: These Terms are executed in English; any translation is for convenience and the English version prevails;
• Electronic acceptance: Acceptance by tap, click or continued use is valid and enforceable under the Information Technology Act, 2000.

26. Contact

• Zelqeo Technologies IN
• Email: support@zelqeo.com
• Website: https://zelqeo-web.web.app